Counter Trafficking

Hotlines

IOM began supporting counter-trafficking hotlines in Central Asia in 2001, including activity in Kazakhstan, Kyrgyzstan, Tajikistan, and Uzbekistan. At present, the CT hotlines in these four states represent a unique network in Central Asia.

In Tajikistan, hotlines have proven to be extremely effective at preventing potential migrants from being victimized in destination countries. Hotlines provide a wide range of support services to callers ranging from legal and security counseling to psychological assistance. Hotline operators are trained in Standard Operating Procedures (SOPs) to ensure that they can provide an immediate and effective response to callers. Managing the hotlines requires great patience, compassion, and professionalism from all operators. IOM’s success in fighting against human trafficking is due in large part to the work of its hotlines throughout the country.

Listed below are the phone numbers for the trafficking hotlines run by the IOM and its partner NGOs:

IOM Hotlines

Hotline	Location	Operator/Contact Person Name	Phone number
IOM Counter Trafficking Unit Hotline	Dushanbe	IOM Counter Trafficking Staff	918-85-34-34
Dushanbe Shelter for Victims of Trafficking in	Dushanbe	Shelter Staff	918-76-74-24
Khujand Shelter for Minor Victims of Trafficking	Khujand	Director/Operator of the Shelter Rafoat Boboeva	918-76-73-93

IOM NGO Partner Hotlines:

NGO Name	Location	Operator/Contact Person Name	Phone number
1. NGO “Dilafshin” (former «Umed»)	Ayni city, Sogd region	Head/Operator of PA-Gulchehra Saaduloeva	92 713 35 35
2. NGO «Center Positive»	Dushanbe city	Operator Shukurova Gulchehra	91 909 00 69
3. NGO “Surhob	Tazhikabab city, Rasht region	Head/Operator of PA Tamokhov Abdumanon	93 579 00 11
4. NGO «Madina»	Khorog city, GBAO	Head/Operator of PA Nabot Dodhudoeva	93 555 47 36
5. NGO «Khayrkhohi Zamon»	Pyandzh city, Boundary districts of Khatlon oblast	Head/Operator Jamshedi Abdusator	83252 23761
6. NGO «Imran»	Dushanbe city	Shahbol Abdurazokov	91 908 88 84
7. NGO “Djahongiri Nurobod”	Nurobod city, Rasht region	Goibov Razoiddin	93 530 50 25
8. CSCS «Consortium of Initiatives»	Khujand city, Sogd region	Operator Khajieva Farangis	34 222 60 42

Click here to view hotline usage statistics